Article by Wesley Virgin
In the digital world, there are a couple of ways that will help you to connect with your customers. It is essential to build and continue to grow your relationships with customers to build trust, gain their confidence and influence them to purchase your products. This will lead to more sales and an increase in revenue.
Social Media Posts
Social Media is an easy and free resource to keep in touch with your customers. If they are using social media, your company needs to post and engage with customers daily. This is an excellent way to showcase your products or services and prove that you provide a great product.
Video and Photos
This media source is to maintain the interest in your services and share with your customers some valuable information that they can use without first buying a product. Reply to their comments and answer all questions as quickly as possible which will show your dedication to customer service. Keep the tone of the posts and captions friendly and conversational in this way you are building trust and growing leads.
Promote Insider Information
People love to be ‘in the know.’ They like to feel special and privileged so it is a good idea to create a customer base where you sell them the feeling that they are getting preferential treatment. This will develop a greater trust in the brand and your business and promote more sales.
Maintain Past Relationships
When your business is having a launch or big annual sale, send invites to your past and current customers. Let them know that you have not forgotten them and thought that they may be interested in the new product line. Soon this ‘special’ treatment will get these customers taking more interest in your business.
About Wesley Virgin
Wesley Virgin is a serial entrepreneur and author of several eBooks. As a former computer engineer and personal trainer. Wesley Virgin is a focused and innovative millionaire that is also the owner of WV Media and an army veteran